Solved: New to Unity, Need help in User Template for Notifications.

jsalomon · ‎06-01-2022

Hello all,

I am just getting my feet wet with Unity 12.5, I need to figure out how to add the users email address to the SMTP and HTML notifications, I started migrating a small group and had to manually add them.

thanks,

John

Stephanie Knoop · ‎06-30-2022

Hi.

Is there a specific reason you want to add notifications to every user? Without knowing more...

1. Would unified messaging (integration with Exchange/O365) be an option for you? This would cause all voicemail for a particular user to be delivered to email without setting notification options, and synchronizes message status between email and voicemail system.

2. If you do need to set notification devices for every user, the best way to do that would be in bulk import or update. You would need to set the following optional attributes in your import file or update these fields in an update file.

PhoneNumber_TextPager1	SmtpAddress_TextPager1	Active_TextPager1
(optional - see note)	alias@domain.com	1

Note: I use this field to indicate the callback number to access voicemail.

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