Packaged Contact Center Enterprise - AD setup

[abhilash200]

I am looking for some documentation on PCCE staging guide. Does PCCE require AD setup like UCCE? Does the corporate Domain controller need to be configured? The PCCE install and configure guide doesn't mention anything about these tasks.

[Gerry O'Rourke]

PCCE would have the same domain requirements as UCCE.

And you need to use Domain Manager just as you woudl with UCCE.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_10_0_1/installation/guide/PCCE_BK_I7CD3223_00_installation-and-upgrade-guide/PCCE_BK_I7CD3223_00_installation-and-upgrade-guide_chapter_01000.html#PCCE_TK_CA5D83...

Gerry.

[abhilash200]

Thanks Gerry. So I can use the UCCE staging guide for Domain controller and AD setup?

[Gajanan Pande]

Yes, correct.