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250
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Present estimated hold time to callers

jermaine-reid
Level 1
Level 1

My company is running IPCC Express 3.0(3) and we would like to present callers with an estimated wait time based on the current queue stats. I have tried to use the get reporting statistic without success.

1 Reply 1

adignan
Level 8
Level 8

send me an e-mail and I will send you an example script.

adignan@berbee.com - www.berbee.com