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Route list problem

Ayad
Level 1
Level 1

‎06-14-2005 08:11 AM - edited ‎03-13-2019 09:27 AM

Hello,

I have configured a route list with a route groupe that contain two H323 gateways. I have a busy tone when all ports in the first gateways are busy, and not re-route calls to the second VG.

Please, help me !

Thanks,

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Chris Deren
Hall of Fame
Hall of Fame

‎06-14-2005 09:23 AM

Does it work if you put only the second trunk in the route group? Are you certain that it is not the gateway?

Chris

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jmujica
Level 1
Level 1

‎06-14-2005 09:49 AM

There is a callmanager service parameter 'Stop Routing on Unallocated Number Flag' and 'Stop Routing on User Busy Flag' that by default are set to true. If false the CCM will route the call to the next device. Depending on the disconnect cause code received by the H323 gateway you disable the Unallocated or the Busy flag.

Let me know if that works for you.

-Jose

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