I have uccx script set up for recording. The way it works a branch location is suppose to be able to call in and record a message stating location and hours. When they attemp to hit 1 to save the message they are unable to. Can some one please provide assistance.
You don't have an authentication step - an authentication step is not just comparing an input from a caller against a static PIN.
1) Use a Get User step to get a user object based on a string identifying the userID or extension, assinging the result to a User variable
2) Use a Authenticate User step to authenticate that user with a PIN or password
3) Reference the user with the 'upload' step.
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