10-08-2009 08:29 AM - edited 03-15-2019 05:11 AM
I have local user in the Cisco Unified Call Manager version 6 (End User), these users are associate whit its phones. But the login into the URL : https://ipcallmanager:8443/ccmuser/showHome.do is not succesfull ...
what can I do ?
10-08-2009 08:47 AM
Hi Ricardo,
Can you try without (showhome.do);
or
Hope this helps!
Rob
10-08-2009 08:51 AM
The same ... unsucessfull authentication (I check in the End USer , the USerID and the pin and passwords setting).
10-08-2009 09:39 AM
If you configured LDAP authentication the most common issue is not pointing to the right LDAP for authentication, that or fat fingers =)
The users are already in the CCMuser group right?
HTH
java
if this helps, please rate
10-09-2009 04:32 AM
Hi Ricardo,
Just to add a note to the good tips from Java!
This was answered (beautifully) by Marina earlier this year;
The end user must now be added to the User Group "Standard CCM End Users"
before the ccmuser pages can be accessed.
Please perform following steps in order to add user into User Group:
1) Go to the User Group Page
2) Click the link for Standard CCM End Users
3) Click the Add Users to Group Button
4) Click the check box next to the userid
5) Click the Add selected button
6) Go to the End User Page
7) Click the link for
8) Scoll to the bottom and ensure Standard CCM End Users appears in the
permission section.
9) Login to CCMUser as
Use this URL to access.
Hope this helps!
Rob
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide