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Voicemail indicator only appears for one line

okamsrazor
Level 1
Level 1

I am using several 7960 phones that are using multiple extensions. The problem is that only the first extension is showing voicemail via the red indicator light. Is there a phone load for the 7960 that allows the red light to be on when there is a voicemail at ANY extension, not just the primary?

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

All you have to do is chanege "Message Waiting Lamp Policy :" under CallManager service parameter to "Light and Prompt" -- Light the MW lamp and display the prompt if a message is waiting on any line.

Chris

Outstanding! Thank you for your help...such a simple fix.