04-12-2005 08:01 AM - edited 03-13-2019 08:42 AM
Does anyone know of a product that can be used to record VoIP conversations which are not in a Call Center environment?
Thanks
04-12-2005 08:37 AM
Cistera does a nice job.Also you can use Unity's live record if you have Unity, not as elegant though.
04-12-2005 08:49 AM
Hi.
Callrex from www.telrex.com can record both CM or CCME calls.It is quite independent of TelIP implementation.
Regards
Miguel.
04-12-2005 09:44 AM
You should check out Witness Systems...they have a pretty decent system to record calls via a SPAN of your Voice VLAN. The software they have is called ContactStoreIP...not sure what version they are up to now. The URL is www.witness.com
04-12-2005 11:15 AM
Dictaphone also makes one that integrates into Call Manager. The product is called Freedom VOIP Recording and Archiving for Cisco.
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