VoIP Recorders

[paulcian_2]

Does anyone know of a product that can be used to record VoIP conversations which are not in a Call Center environment?

Thanks

[rimon.vallavanatt]

Cistera does a nice job.Also you can use Unity's live record if you have Unity, not as elegant though.

[mfernandez]

Hi.

Callrex from www.telrex.com can record both CM or CCME calls.It is quite independent of TelIP implementation.

Regards

Miguel.

[scottatsprint]

You should check out Witness Systems...they have a pretty decent system to record calls via a SPAN of your Voice VLAN. The software they have is called ContactStoreIP...not sure what version they are up to now. The URL is www.witness.com

[jrezab]

Dictaphone also makes one that integrates into Call Manager. The product is called Freedom VOIP Recording and Archiving for Cisco.