01-28-2013 02:20 AM
Hi ,
I am having a problem when I upgrade cisco 4500E ip camera from 3.1.0 to 3.1.1 ( P/N 74-9126-02 ) using hotfix utility.
this error appears when i press upgrade " Status <ip-address of camera> camera not reachable "
01-28-2013 03:16 AM
Hi,
Did your switched on SSH access on your camera?
Where did you find a hotfix for 3.1.0 ? I'm find only a 2.3.2 hotfix utility.
01-28-2013 09:01 AM
Yes , I switched on SSH on the camera
01-28-2013 09:15 AM
The current firmware is 3.1.0 - 52
03-06-2013 12:11 PM
Yhya: Please check if your windows firewall is enabled. If enabled: turn it off
Test SSH using username 'root' and the password you configured. Is this working?
Can you ping the camera from the PC running the hotfix utility?
Sergey: the 3.1.1 hotfix utility is only for the 4300E/4500E camera and can be found in the 3.1.1 firmware download section on Cisco.com.
DJ
05-08-2013 09:29 AM
I have a similar issue with the utility for a 4500 going from 2.0 to 2.3.2. firewall is off, i can ssh to the unit, pinging it is fine. keep getting the unreachable message from the utility.
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