When we try to access to the CLI with Putty or other tool, after putting the credentials the next message shows up:
*****PID file exists. But Adminshell service is not completely up.*****
*****If adminshell is restarted manually, please wait for 15-20 mins .*****
*****If adminshell is not restarted manually Please check nohup.out log at /opt/cisco/ss/adminshell/logs for any errors .*****
*****Try restarting adminshell once using 'service adminshell restart' command .*****
This is the first time we do this so we don't have collectorlogin and root credentials, just admin.
We did a reboot of the VM and the problem persists.
Regards.
