04-29-2021 09:42 AM
I have a brand new RV345. I have configured the WAN Port to have a public IP off of my main ISP router. I have a VLAN1 / base address 192.168.1.0/24. I can verify that there is DNS and other communications traffic from the TCP/IP services. However, neither the diagnostics pages or my configuration computer can ping, route, or otherwise out to the internet.
What am I missing here?
04-29-2021 09:48 AM
Please Clarify here your connection :
ISP Roiter ----RV Router---Lan users ?
what is the WAN IP address you configured on RV
04-29-2021 10:06 AM
ISP Router -> RV345 (108.236.84.122 / 255.255.255.248 -> Gateway 108.236.84.126
LAN1 - 192.168.1.0/24
DNS1 68.94.156.9 / 68.94.157.9
I've also used 8.8.8.8 / 8.8.4.4 as DNS.
I show established on the TCPIP connection status --- But no joy from diagnostics.
04-29-2021 04:21 PM
RV Models are bit GUI based nothing we can suggest, unlike command level test.:
we only suggest to re-visit config again step by step : ( at least from RV you able to ping 8.8.8.8 when you do testing ?)
if still not working, connect directly your laptop confirm is the ISPLink working before you go further. if Laptop works.
post the screenshot for us to understand, (or reset to factory and start over again as per the steps suggested above.)
04-30-2021 10:36 AM
Hi,
Please check whether that public IP connectivity works fine upon terminating directly on a system (PC/Laptop) and whether any MAC binding configured on the ISP side. What is the current firmware version on the problematic router?
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