11-28-2012 07:24 AM
Hello,
Our RVS4000 router will not save any static routes. Under advanced routing, we add our network, mask and gateway, but, when we click SAVE, the information is deleted. Tried add various different routes (networks: mask 255.255.255.0 and individual hosts: mask 255.255.255.255). Same problem, unable to save the information. Firmware is 2.0.3.2
Any ideas welcome.
Thanks
11-28-2012 08:57 AM
Hi Ian, try using a different internet browser or computer.
-Tom
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11-29-2012 06:09 AM
Hi Tom,
It worked fine from another computer. Thanks for the suggestion!
Ian
11-28-2012 08:59 AM
Good morning
Thanks for using our forum
Hi Ian Currie my name is Johnnatan and I am part of the Small business Support community, A question abou your LAN, which is the mask you are using?. you are probably using a different mask that you use for the static routes, what I recommend is to use the same mask you have on your LAN on your static routes configuration.
I hope you find this answer useful, if it was satisfactory for you, please mark the question as Answered.
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Greetings,
Johnnatan Rodriguez Miranda.
Cisco network support engineer.
Cisco has a very useful tool called GuideMe, is made for small business products, and your device is in this category, you can use this address for accessing the tool: http://sbkb.cisco.com/CiscoSB/Loginr.aspx?alt1 = & pid = 4 & eroute = Super, is very easy to use, just complete the 3 spaces on this way:
Select a category: (Select the device type on request), e.g. Routers
Enter model: (Type the model on request), e.g. RV042
Question: (Type what you want to know about the device), e.g. VPN
And it'll be showing all the information you need about what you wrote.
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