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Cisco first timer. Can't ping own interface.

tripline
Level 1
Level 1

I am trying to follow this guide and I am on step 2. Configuring Cisco Router for Internet Access-IP Route Cisco | Configuring Cisco (deltaconfig.com)
I am consoled into my router.
I have a Cisco ASR 1001 and I am setting up the TenGig TE1 as my WAN port. I cannot ping the IP set on my TE1 port from the console.

show ip int bri shows the public IP set on the port but status down but I don't think this should matter? 

Everything is being done from the router.

13 Replies 13

balaji.bandi
Hall of Fame
Hall of Fame
show ip int bri shows the public IP set on the port but status down but I don't think this should matter? 

If you like to ping the device, that port should be up and protocol UP.

 

Can you post show ip interface brief ? ( as soon as you enter ip config and no shutdown, the interface should come up ?)

 

BB

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Maybe something is up with Ping from router?
I can't ping my MGMT IP from the router. I tried it via MGMT port (Via IP) and Console port.
I can ping the MGMT IP from my computer though.
Inbound and outbound common ACL and ACL is not set.

 

Interface IP-Address OK? Method Status Protocol
Te0/1/0 "x.x.x.x PUBLIC IP" YES manual down down

GigabitEthernet0 192.168.10.1 YES NVRAM up up



Most case the Interface in VRF, so you can not ping directly

 

 

try below :

 

Router# ping vrf Mgmt-intf  192.168.10.1

 

still issue, can you post below output

 

show run interface gig 0/0

BB

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% VRF Mgmt-intf does not have a usable source address


interface GigabitEthernet0
vrf forwarding Mgmt-intf
ip address 192.168.10.1 255.255.255.0
negotiation auto
no mop enabled
end

Show interface stats show no packets in or out for the WAN port. This most likely means there's a connection issue between the CISCO router and ISP modem unless I got a bad port config such as a bad public IP?
TenGigabitEthernet0/1/0
Switching path Pkts In Chars In Pkts Out Chars Out
Processor 0 0 0 0
Route cache 0 0 0 0
Distributed cache 0 0 0 0
Total 0 0 0 0

As per the interface config, the G0 belong to  VRF

 

below command should work :

ping vrf Mgmt-intf 192.168.10.1

 

what is the outcome simple ping

 

ping 192.168.10.1

 

can you post  below output

show interface gi0

show ip route

show ip interface brief

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No issues with ping now. Back to the WAN pinging its own interface issue. Wonder if it's a physical issues instead.
ping vrf Mgmt-intf 192.168.10.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms

TIF-ASR#ping 192.168.10.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.1, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)


For the WAN port

show interfaces TenGigabitEthernet 0/1/0 
TenGigabitEthernet0/1/0 is down, line protocol is down
Hardware is BUILT-IN-8X10G/1G, address is 40b5.c141.5020 (bia 40b5.c141.5020)
Internet address is "PUBLIC IP/SUBNET"
MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive not supported
Full Duplex, 10000Mbps, link type is force-up, media type is 10GBase-SR
output flow-control is on, input flow-control is on
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 3 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions

#show ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
a - application route
+ - replicated route, % - next hop override, p - overrides from PfR

Gateway of last resort is not set

show ip interface brief
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0/0/0 unassigned YES NVRAM administratively down down
GigabitEthernet0/0/1 unassigned YES NVRAM administratively down down
GigabitEthernet0/0/2 192.168.20.1 YES NVRAM down down
GigabitEthernet0/0/3 unassigned YES NVRAM administratively down down
GigabitEthernet0/0/4 unassigned YES NVRAM administratively down down
GigabitEthernet0/0/5 unassigned YES NVRAM administratively down down
GigabitEthernet0/0/6 unassigned YES NVRAM administratively down down
GigabitEthernet0/0/7 unassigned YES NVRAM administratively down down
Te0/1/0 "PUBLIC IP" YES manual down down
Te0/1/1 unassigned YES NVRAM administratively down down
Te0/1/2 unassigned YES NVRAM administratively down down
Te0/1/3 unassigned YES NVRAM administratively down down
Te0/1/4 unassigned YES NVRAM administratively down down
Te0/1/5 unassigned YES NVRAM administratively down down
Te0/1/6 unassigned YES NVRAM administratively down down
Te0/1/7 unassigned YES NVRAM administratively down down
GigabitEthernet0 192.168.10.1 YES NVRAM up up

show interfaces TenGigabitEthernet 0/1/0 
TenGigabitEthernet0/1/0 is down, line protocol is down
Hardware is BUILT-IN-8X10G/1G, address is 40b5.c141.5020 (bia 40b5.c141.5020)
Internet address is "PUBLIC IP/SUBNET"

This show interface Down ?  You have SFP 10GBase-SR  - I do not see the Port come up, (is the IP address configured Manually ?)

 

is the ISP offer 10GB connection to you,  check the fibre patch between ISP NTU / Router.

 

 

 

BB

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The interface shows down. SFP module is 10G-SR plugged in. I also tried a 10G-LR-S module. The public IP given to me is manually configured. I will check with the cabling team to see if the patching is correct. Thanks for your help.

sure feedus back, this is most cause L1 cable issue. this need to be fixed. (once we see port up/up then we can assits better.

 

BB

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Hello,

 

down/down usually indicates a physical (cabling) problem. What ISP modem/router model do you have ? Then TenGigabitEthernet might be the problem, I have not seen an ISP modem with such an interface yet...

I am not in charge of the ISP modem. I will need to check to get back to you but it's supposed to be a 10G line.

Hello,

 

check if the TenG port supports MDIX, the command should be something like 'mdix auto'...

That command isn't an option on my router.

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