cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
289
Views
5
Helpful
4
Replies

EIGRP Routing Issues connecting to internet

chueymtz
Level 1
Level 1

We currently have 23 9300 layer 3 switches, I opened a ticket with checkpoint our firewall provider and they said i had a routing issue that was preventing our cisco routers to get to the internet aside from the one at our hq that is the only one that can ping out. We have 2 vlans configured Vlan100 (allows internet) Vlan200 (no internet) we have a rule setup in our firewall to allow some of the vlan200 computers (a handful) to touch the internet to get updates etc. For some reason anything outside of the hq router cannot get ping the internet. I'm attaching the notes from my chat with the checkpoint engineer to show what troubleshooting was done.

 

1 Cluster on the customers network The customer has a 172.16.2.x that is working and the gateway is hide natting it The customer 172.16.36.81 is having problems with ICMP and cannot connect out Based on the ICMP from the Check Point to the server we see the connectivity From the client to the google no traffic is being shown We are going to test the new one 172.16.36.88 10.76.36.1 we are having problems using this as our default gateway for the network The interface coming in 10.76.200.36 and the vlan is 10.76.36.1 We are seeing the traffic failing either way on both ends of the Check Point Firewall No packets are seen on our end Asking the client for a diagram for the allowed traffic Reviewing the client route table I see that the Check Point Firewall is receiving pings from the internal network I want to confirm to the client where does the 8.8.8.8 traffic of the Check Point supposed to go We are seeing that traffic internal 172.16.x.1 goes to the Check Point Firewall and allowed Anything external fail will I believe its due to the routing on the cisco switches causing the impact

4 Replies 4

balaji.bandi
Hall of Fame
Hall of Fame

This is to identified where the problem reside until we know below information :

 

1. how is the network diagram looks like

2. where is VLAN 100 and VLAN 200 resides in the network.

3. where the source IP address located on what switch or end point trying to reach google ?

4. how is Checkpoint connected to Internet, next hop or any other routers between checkpoint and Internet ?

 

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

can you draw topology? also can I see the show ip route for L3SW?

chueymtz
Level 1
Level 1

Thanks for your help, I was able to figure it out, i had to delete a couple of routes that were redundant.

gald you able to resolved now, we mark as resolved and appriciated your input.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Review Cisco Networking products for a $25 gift card