05-12-2011 11:55 PM - edited 03-04-2019 12:23 PM
Hello All ,
I have Cisco 1841 router that has two add-ons cards which are ADSL WIC card besides 3G one , I used Password recovery procedure to access it using the console cable , I surprised that I don't have "Cellular" and "Dialer" interfaces when using the command "show ip interface brief" , just I see FE0 ,FE1
so what's wrong ??
appreciate your help guys .
Thanks in advance
05-13-2011 12:12 AM
#show ver
#show diag
can you paste the output here please?
Cheers,
Calin
05-13-2011 12:30 AM
Thanks for your reply .
Sure , but next Sunday since the router at work
Anyway what do you think about it ? IOS must be upgraded ? , or maybe "channel-group" can solve the problem ?
05-13-2011 12:36 AM
Depeding on the output of those commands...
If the cards are not recognized at all, might be a physical problem or an IOS one. If the cards are recognized, but the interfaces are not shown than it is an configuration issue.
Anyway, we can help more if you find time and add the output here.
Have a nice day!
Calin
05-13-2011 12:39 AM
Great ,I'm gonna post the output soon
Thanks again .
05-14-2011 11:36 PM
Hello Calin ,
Sounds the cards are detected by the router , here's the output of "show diag" :
Slot 0:
C1841 2FE 2SLOT Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time 00:03:50 ago
EEPROM contents at hardware discovery:
Chassis MAC Address : b4a4.e308.d89e
MAC Address block size : 34
PCB Serial Number : FOC14356XVQ
Hardware Revision : 7.0
Part Number : 73-8191-08
Board Revision : H0
Top Assy. Part Number : 800-23434-07
Deviation Number : 0
Fab Version : 04
CLEI Code : IPMNN10DRA
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : CISCO1841
Version Identifier : V06
Processor type : 86
Chassis Serial Number : FTX1440017M
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C3 06 B4 A4 E3 08 D8 9E 43 00 22 C1 8B 46
0x10: 4F 43 31 34 33 35 36 58 56 51 40 04 1B 41 07 00
0x20: 82 49 1F FF 08 42 48 30 C0 46 03 20 00 5B 8A 07
0x30: 88 00 00 00 00 02 04 C6 8A 49 50 4D 4E 4E 31 30
0x40: 44 52 41 03 00 81 00 00 00 00 04 00 CB 89 43 49
0x50: 53 43 4F 31 38 34 31 89 56 30 36 20 D9 03 40 C1
0x60: C2 09 86 C2 8B 46 54 58 31 34 34 30 30 31 37 4D
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x120: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x130: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x140: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x150: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x160: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x170: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x180: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x190: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC/HWIC Slot 0:
ADSL over POTS
Hardware Revision : 8.0
Top Assy. Part Number : 800-26247-01
Part Number : 73-9932-06
Board Revision : A0
Deviation Number : 0
Fab Version : 08
PCB Serial Number : FOC143106EA
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : HWIC-1ADSL
Version Identifier : V01
CLEI Code : COUIADECAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 04 C8 41 08 00 C0 46 03 20 00 66 87 01
0x10: 82 49 26 CC 06 42 41 30 88 00 00 00 00 02 08 C1
0x20: 8B 46 4F 43 31 34 33 31 30 36 45 41 03 00 81 00
0x30: 00 00 00 04 00 CB 92 48 57 49 43 2D 31 41 44 53
0x40: 4C 20 20 20 20 20 20 20 20 89 56 30 31 20 D9 02
0x50: 40 C1 C6 8A 43 4F 55 49 41 44 45 43 41 41 FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
EM Slot 0:
ADSL over POTS non-removable daughtercard
Hardware Revision : 5.0
Part Number : 73-9307-05
Board Revision : C0
Deviation Number : 0
Fab Version : 05
PCB Serial Number : FOC143104YS
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Fab Part Number : 28-6607-05
Manufacturing Test Data : 00 00 00 00 00 00 00 00
Field Diagnostics Data : 00 00 00 00 00 00 00 00
Connector Type : 01
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 04 7A 41 05 00 82 49 24 5B 05 42 43 30
0x10: 88 00 00 00 00 02 05 C1 8B 46 4F 43 31 34 33 31
0x20: 30 34 59 53 03 00 81 00 00 00 00 04 00 85 1C 19
0x30: CF 05 C4 08 00 00 00 00 00 00 00 00 C5 08 00 00
0x40: 00 00 00 00 00 00 05 01 89 56 30 31 20 FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC/HWIC Slot 1:
Unknown WAN daughter card
WIC module not supported/disabled in this slot
Hardware Revision : 1.0
Top Assy. Part Number : 800-32681-02
Board Revision : B0
Deviation Number : 0
Fab Version : 04
PCB Serial Number : FOC14437XAJ
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Fab Part Number : 28-7666-04
Manufacturing Test Data : 00 00 00 00 00 00 00 00
Field Diagnostics Data : 00 00 00 00 00 00 00 00
Product (FRU) Number : HWIC-3G-HSPA-G
Version Identifier : V01
CLEI Code : IPUIBF1RAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 06 7E 41 01 00 C0 46 03 20 00 7F A9 02
0x10: 42 42 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
0x20: 34 34 33 37 58 41 4A 03 00 81 00 00 00 00 04 00
0x30: 85 1C 1D F2 04 C4 08 00 00 00 00 00 00 00 00 C5
0x40: 08 00 00 00 00 00 00 00 00 CB 8E 48 57 49 43 2D
0x50: 33 47 2D 48 53 50 41 2D 47 89 56 30 31 20 D9 02
0x60: 40 C1 C6 8A 49 50 55 49 42 46 31 52 41 41 FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
here's the Show Version one :
Cisco IOS Software, 1841 Software (C1841-IPBASE-M), Version 15.0(1)M3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Sun 18-Jul-10 01:16 by prod_rel_team
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
yourname uptime is 8 minutes
System returned to ROM by power-on
System image file is "flash:c1841-ipbase-mz.150-1.M3.bin"
Last reload type: Normal Reload
Cisco 1841 (revision 7.0) with 235520K/26624K bytes of memory.
Processor board ID FTX1440017M
2 FastEthernet interfaces
1 ATM interface
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
62720K bytes of ATA CompactFlash (Read/Write)
License Info:
License UDI:
-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 CISCO1841 FTX1440017M
Configuration register is 0x2102
---------------------------------------------------------------------------------------------------------------------
what do you think about it ?
Thank you
05-13-2011 07:56 AM
You need to update IOS.
05-15-2011 01:38 AM
No , it's updated .
05-15-2011 01:44 AM
It is not update enough, otherwise it would have worked.
• HWIC-3G-HSPA-G supported with 15.1(1)T or later
Recommend for the next time you give more trust to professionals of the trade.
05-15-2011 02:07 AM
Sorry , I think you are right
I'm gonna update it
05-15-2011 02:24 AM
Please remember to rate useful posts clicking on the stars below.
05-15-2011 03:19 AM
Paolo,
5-point for you. Is Victor still around here?
Toshi
05-15-2011 04:32 AM
Done ,
It's updated now , I can see the "Cellular" interface while can't see the Dialer one ! , any suggestions ?
05-15-2011 04:35 AM
That you read the documentation, make the correct configuration, and the Dialer interface will appear.
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