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packet loss seen from L3 switch but not from widows machine

hmc2500
Level 1
Level 1

Sometimes I see packet loss when pinging from a cisco switch but not from a windows machine connected to the same segment (right behind that L3 switch) pinging the same destination. Any reasons why this could happen?

 

hmc2500_0-1715534725222.png

Frin Windows

hmc2500_1-1715534965191.png

 

 

 

 

 

9 Replies 9

It it CML then it normal if it gns3 you need to check along the path to destiantion.

MHM

THis is not a virtual environment.

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Show policy-map control-plane 

MHM

It shows nothing

hmc2500_0-1715544191517.png

 

balaji.bandi
Hall of Fame
Hall of Fame

what switch model and IOS code running on it ?

does the switch have SVI for VLAN, are you tried using sourcing the same SVI Interface ?

does the switch have any QOS and COPP ?

you can disclose the IP its RFC 1918 address so we can understand end IP you pinging ?

what is widows device IP ? and Switch IP ?

BB

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Let me give you the full backstory. We're troubleshooting an ipsec tunnel were we see some packets are not arriving in wireshark. Some servers in Site2 are not able to connect to vCenter anymore after the tunnel was created. We've double check the policies and objects and it looks fine however we suspect some issues with the ISP.


<Windows-S1> --<L3-S1>--<FW-LAN-S1>------------Internet--------------<FW-LAN-S2>--<L3-S2>
      x.173                x.250            x.235                                                                         y.235               y.232

Site 1 is using vlan x - 192.168.x.0/24
Site 2 is using vlan y - 192.168.y.0/24

Windows-S1 is 192.168.x.173
L3-S1 is 192.168.x.250
Firewall-S1 is 192.168.x.235

L3-S2 is 192.168.y.232
Firewall-S2 is 192.168.y.235


I see the dropped packets on the cisco switch L3-S1 (192.168.x.235) when I ping to the LAN interface of Firewall-S2 (192.168.y.235)
However I'm not seeing Windows dropping packets when I ping from Windows-S1 (192.168.x.173) to the firewall in site 2 it's LAN ip address (192.168.y.235)

I see the dropped packets in reverse direction when I ping from the L3-S2 (192.168.y.232) to the lan interface of the firewall in site 1 it's LAN ip address (192.168.x.235)

Everything else behind the L3 switches in either site pings fine.

THe switches are older but worked fine before the tunnel was created
Model: WS-C3750G-24TS-1U
Version: 12.2(55)SE5

hmc2500
Level 1
Level 1

The problem is now resolved and I'm not seeing any packet drops anymore. I'd still like to know why Windows sometimes isn't showing any dropped packets. I've seen it before too. Is a Windows ping (packet size?) any different from a ping on a cisco device?

I can following you' 

Now can you clarify

you face drop in ipsec ?

SW still show some drop?

MHM

 

The network objects were not matching on the firewalls causing packets to drop. Once that was fixed I no longer saw packet loss on the switch.

I'm just trying to understand why windows was not showing any packet loss but the cisco switch did.

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