Services Module SM-SRE-910-K9 error log and perfomance issue. %WAAS-RE-3-690412: Unknown frame type from peer:

[jan.mierczi]

Hello,

Recently we get many compliants in our company about performance etc. Everybody states that it is somethis wrong with WAAS. We uses SM-SRE-910-K9. I got a case and trying understand if this is refers to SRE or simple another problems.

The logs appearig:

May 8 08:09:39 so_dre: %WAAS-RE-3-690412: (289120:33) Conn(id=10629) client-ip=10.44.XX.XX,client-port=63779,server-ip=XX.XX.245.73,server-port=50096 from peer XXXXXXXXXX-013f563e8c04-79779521: Unknown frame type from peer: XXXXXXXXXX type=0 comp_type=3 sock=0 byte_pos=70 data:0x0d03000005000c171000

!

Could you tell me please if this log is really important and how to split WAAS issue from another problems? 

[Hitesh Vinzoda · Accepted solution]

Hello,

I think you are hitting a bug

Unknown frame type from peer -- WAAS-RE-3-690412

CSCvc44940

Description

Symptom:
Connections will randomly dropped, and WAAS logs will show below2016 Dec 8 21:25:24 HH-TX10-WAW001 so_dre: %WAAS-RE-3-690412: (157561:49) Conn(id=474385) client-ip=10.67.195.95,client-port=58576,server-ip=202.173.28.250,server-port=80 from peer 88:5a:92:88:40:f4-0141bbb190d7-d2d9a811: Unknown frame type from peer: 88:5a:92:88:40:f4 type=0 comp_type=3 sock=0 byte_pos=250 data:0x0100004703015849cfc4

Conditions:

Workaround:
N/A

Further Problem Description:

Customer Visible

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Details

Last Modified:

May 5,2017

Status:

Fixed

Severity:

2 Severe

Product:

(1)

Cisco Wide Area Application Services (WAAS) Appliances

Known Affected Releases:

(2)

6.2(1a)

6.2(3a)

Known Fixed Releases:

(2)

6.3(0.160)

6.2(3c)2

Upgrade to above recommended versions or contact TAC.

HTH

Hitesh

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