Cisco ISR4221X crash unexpectedly with "Critical process ompd fault on rp_0_0 (rc=139)"

[Lee Win Neng]

Hi, 

I am using Cisco ISR4221X with SDWAN-image version 17.4.1a in controller-mode and recently saw a crashed on the router with the output below. I had go through the datasheet and bug lists unfortunately I did not found any related bug that mentioned about critical process for ompd. 

pvp[19656]: %PMAN-0-PROCFAILCRIT: A critical process ompd has failed (rc 139)

pvp[22984]: %PMAN-5-EXITACTION: Process manager is exiting: Critical process ompd fault on rp_0_0 (rc=139)

Kindly need some assistance to advice that what is the possible cause of this error or any possible new bug?

Thank you for the kind assistance.

[Lee Win Neng]

Anyone can help me on this ya?

Thank you.

[ivances]

Hello Lee Win,

Its a bug of this version that Cisco says that will be fixed on future versions.

Kind Regards,

Iván Ces

[Lee Win Neng]

Hi, 

Appreciate so much for your reply while is there any target version that will be fixed on future versions?

Thank you for your kind assistance and reply.

[ivances]

Hello Lee Win,

Cisco said that it is fixed at 17.4.2.

I would appreciate if you could mark the above message as a solution

[Lee Win Neng · Accepted solution]

Bug ID: CSCvw79936
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw79936/?rfs=iqvred

To be resolve in version 17.5.1a, 17.6.1a and 17.6.2 onwards