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Support for an EOL product (677)

1mjones
Level 1
Level 1

Does Cisco provide any support, technical or otherwise for an End Of Life product? In particular the 677 DSL Router?

Or what does EOL really mean in laymans terms?

Thanks,

---Mike

1 Reply 1

Prashanth Krishnappa
Cisco Employee
Cisco Employee

Normally Cisco does provide both hardware and software support of EOLed products for a few years after announcing EOL. In your case, for a Cisco 677 DSL router, End of Software support is April 6, 2004 while End of Hardware Support is April 6, 2006

http://www.cisco.com/warp/customer/cc/general/bulletin/rt/1310_pp.htm