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CCMP help -Create user to add agents only

sjamshed9926
Level 1
Level 1

Dears

I am in situation where we have CCMP 12.6 , i am very new to this platform and task assigned to me is to add user which can only add agents  and skills.

Kindly if someone have experience and can share the details steps.

I have already done below but no luck

1. created user

2. assigned global and folder permision

 

 

4 Replies 4

sjamshed9926
Level 1
Level 1

Hi, you tagged this post with API. Are you asking about using CCMP?
If so, you might get more suggestions if you post it in the general contact center area vs. the developer one.
You can find that area here https://community.cisco.com/t5/contact-center/bd-p/5926-discussions-contact-center 

Thanks Bill, for directing me right direction…