05-14-2025 02:31 PM
Dears
I am in situation where we have CCMP 12.6 , i am very new to this platform and task assigned to me is to add user which can only add agents and skills.
Kindly if someone have experience and can share the details steps.
I have already done below but no luck
1. created user
2. assigned global and folder permision
05-14-2025 02:32 PM
05-14-2025 02:37 PM
05-14-2025 05:43 PM
Hi, you tagged this post with API. Are you asking about using CCMP?
If so, you might get more suggestions if you post it in the general contact center area vs. the developer one.
You can find that area here https://community.cisco.com/t5/contact-center/bd-p/5926-discussions-contact-center
05-15-2025 12:10 AM
Thanks Bill, for directing me right direction…
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