Dear ALL,
I would like to ask you about the registration of Smart Call home.
Is it officially applied for the operation that people who have CSSPD(Shared Support Service Contract)
can register it for Smart Call Home?
We realized that CSSPD can be registered for Smart Call Home. Have it already announced officially?
One more thing, is it correct that wa confirmed the following mentions?
・Partner User guide - p2 Important Information about Device Functions and Partner Contracts
http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/partner/SCHPSS_Ch3.pdf
There are some device functions that are not supported on a partner type contract
(Partner Support Service (PSS) contract), those functions are:
・Customer User guide - p1 Features and Benefits
http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/user_guides/SCH_Ch1.pdf
Smart Call Home is included with many Cisco service contracts, including Cisco SMARTnet®, Smart
Net Total Care, Partner Support Service, Smart Care, and Mission Critical Support Service.
・Partner_Supported_Service_GSPs.pdf-p2 Cisco Shared Support Program
http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/smart_portal/Partner/Partner_Supported_Service_GSPs.pdf
CSSPD SHARED SUPP SDS
Best regards,
Ayana Endo
Japan Smart Services Bureau
