We have less than 10 devices on SCH. Running any report takes minutes, not seconds. Cisco, can you please do something to improve this? The service loses its value when the tools aren't speedy enough to use productively. I've also noted extreme d...
It looks like Transport Gateway 3.5 web gui removed the ability to configure the HTTP and/or HTTPS ports used by the TG. Is there a way to manually configure that instead?
Hi There,I just inherited a network with Cisco Switches and Router with no smart net support.Can anyone please help me on how to get smartnet to cover my clients network?Thanks,Kwame.
Dear ALL,I would like to ask you about the registration of Smart Call home. Is it officially applied for the operation that people who have CSSPD(Shared Support Service Contract) can register it for Smart Call Home? We realized that CSSPD can be regi...
Hello Team,What is the default severity of the case opened by Smart Call Home ? Is there a correspondence between monitored events and severity level of the case ?
We are looking for more information on the SCH configuration for the device which has AAA enabled.a. Howdoes the SCH user configured in AAA plays a role in sending the logs. Can we have the detail explanationb. How are the credentials handled by the ...
Which mode is generally preferred for the Transport Gateway: HTTP or email? Are there advantages to using one mode over the other?I seem to remember talking with someone from Cisco about this and remember that they had some good arguments for which m...
Tried installing Transport Gateway 3.5 under CentOS 6.x. I can start the process and I see a couple of items in the process list for it, but I don't see anything listening on port 80 when looking at the output from netstat and, of course, dont' see a...
We have implemented Smart Call Home in one of our customer network. Customer has 34 3750 switches configured in stack. We have done SCH configuration for all 34 devices, problem over here is on SCH portal under “Global Summary Report” only 17 switc...
Hello,I know that SCH has sophisticated algorithms to evaluate the notifications from devices but, is there an easy answer for a customer who asks which events trigger Service Requests?regards,Gabriel Tlalpachicatl
Hi ,I have done basic configuration n cisco router for Smart call Home.Please help me out on testing SCH if its proper or requres more configuration.Below is the configuration;call-home contact-email-addr abc@efg.com mail-server 10.0.0.59 priority 1 ...
