08-13-2020 03:09 AM
Hi,
I have alerts/errors on synchronisation between cssm on prem and software.cisco.com.
Manual sync with my personal CCO account works well.
grep "ALERT" on /var/log/messages I get the following:
Aug 8 18:27:01 <hostname> 7522727cc458: [SyncWorker 08669fc4d13aed59186414b6] [MAJOR ALERT] Access Token not found. Synchronization cannot proceed. Aug 8 18:27:01 <hostname> docker-compose: backend | [SyncWorker 08669fc4d13aed59186414b6] [MAJOR ALERT] Access Token not found. Synchronization cannot proceed.
How should I start troubleshooting on this problem ?
Downloaded the logs but alert.log is empty.
I configured remote syslog logging, but nothing of these errors will get logged.
Anybody knows how remote logging will work, and how to check the status ?
For me it looks lile all the logging is hidden in the docker containers.
Best regards
Alois
08-13-2020 11:23 AM
08-18-2020 01:53 PM
Thank's, good to know that there is a bug.
Thanks and best regards,
Alois
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