I have installed an ISR4321 IOS 17.03.04a and have configured call-home. As far as I can see, call-home is working ok but there is nothing in licensing to say the device is registered. I can see in the smart account that the token has been used. Can anyone tell me why the device doesnt show as registered or registering?
hostname# sho call-home stat
Message Types Total Email HTTP
------------- -------------------- ---------
Total Success 4 0 4
Config 0 0 0
Crash 0 0 0
Environment 0 0 0
Inventory 2 0 2
hostname# sho lic all
Smart Licensing Status
======================
Smart Licensing is ENABLED
License Conversion:
Automatic Conversion Enabled: False
Status: Not started
Export Authorization Key:
Features Authorized:
<none>
Utility:
Status: DISABLED
Smart Licensing Using Policy:
Status: ENABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
Miscellaneous:
Custom Id: <empty>
Policy:
Policy in use: Merged from multiple sources.
Reporting ACK required: yes (CISCO default)
Unenforced/Non-Export Perpetual Attributes:
First report requirement (days): 365 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 90 (CISCO default)
Unenforced/Non-Export Subscription Attributes:
First report requirement (days): 90 (CISCO default)
Reporting frequency (days): 90 (CISCO default)
Report on change (days): 90 (CISCO default)
Enforced (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Export (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Usage Reporting:
Last ACK received: <none>
Next ACK deadline: Oct 27 14:57:27 2023 GMT
Reporting push interval: 30 days
Next ACK push check: <none>
Next report push: Oct 31 14:03:22 2022 GMT
Last report push: <none>
Last report file write: <none>
Trust Code Installed: <none>
License Usage
=============
uck9 (ISR_4321_UnifiedCommunication):
Description: uck9
Count: 1
Version: 1.0
Status: IN USE
Export status: NOT RESTRICTED
Feature Name: uck9
Feature Description: uck9
Enforcement type: NOT ENFORCED
License type: Perpetual
Product Information
===================
UDI: PID:ISR4321/K9,SN:FDOxxxxxxxxx
Agent Version
=============
Smart Agent for Licensing: 5.0.9_rel/68
License Authorizations
======================
Overall status:
Active: PID:ISR4321/K9,SN:FDO26xxxxxxxx
Status: NOT INSTALLED
Purchased Licenses:
No Purchase Information Available
