Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Me and my client, we want to associate the user for the created inventory. When the inventory is selected, the option to associate a user does not appear.
Primary problem: Uploads are not occurring or even logging that they are trying/failing. When I run the export test it pops up an alert "Upload test failed....with the response.. A connectivity exception occurred while processing the request. The Exceptio...
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In my opinion like many other tools. Nice idea but too many shortcomings.Unfortunately many items which have a vaild smartnet total care contract show up as "not covered". I guess it's because the PID in CCW-R does not match with the one in the portal. Un...
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I'm registered with cisco services connection / smart net total care as APIDeveloper. An application is registered on mulesoft developer portal with csapi-inventory, contracts, alerts, customer and colllections APIs.Calls to csapi-customer are fine ...
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Hi, Customer sucessfully registered on SNTC Portal but did not received a confirmation e-mail that allows to complete the process. Could you help us, pls? Thanks in advance. Luciano
Hi I have purchased SNTC with cisco L3 switch how can I enable SNTC service ? Company from I purchased cisco device they said SmartNet service is valid till 2024. See in attachment Aggregation Switch &nb...
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