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MCBC_GNOC_Infy
Level 1
Level 1

Hi,

 

we are unable to upload inventory using collector: "solarwinds NCM connector" .  getting "invalid User ID" error.  

 

login to SNTC portal is working with same CCO ID.

3 Comments
MCBC_GNOC_Infy
Level 1
Level 1

please help!!

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Can you private message me the CCO ID being used and also the customer details that is being selected in NCM?

The address has to match exactly the address of customer account for which SNTC portal is created.

 

Regards,

Suchita

netizenden
Level 1
Level 1

Any update on this?  Any findings or 'tech notes' from this exercise?

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