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Assigning A New DA - Former DA Left

joshua.lackey
Level 1
Level 1

Hello All,

 

I am assisting a customer with a Collector install and the previous DA has left the company. I need to assign a new individual to that role.

 

I have all the pertinent information: customer name, CCO ID, and more if needed.

 

Any help is appreciated as this is timely.

 

Thanks much!

2 Replies 2

Supriya Patel
Cisco Employee
Cisco Employee

HI Joshua,

 

Please private message me customer company name, former DA CCOID and new DA CCOID. I will take a look and assist you further.

 

thanks,
Supriya

Supriya,

 

I have the same issue for one of my customers - need to change the DA.  Can I private msg you?

 

Thank you,

 

Ann Pierce