09-18-2017 08:49 AM - edited 03-12-2019 07:29 AM
Tried to update 2.6.1 to the latest version and I was not able to ssh into a collector. I used to use an account with Administrator rights. Attached a screenshot with the error 'Permission Denied'. Aldo, we tried default user and password admin/Admin!23 and I've got the same error. Please help. Thanks
Solved! Go to Solution.
09-21-2017 11:13 AM
09-18-2017 10:14 AM
What was the previous version of CSPC?
In addition, the default admin password would probably not work as it forces you to change the password upon first login.
Did you enable the collectorlogin and root users?
09-18-2017 11:33 AM
Not sure what was the previous version, how can I check it?
I don't have collectorlogin and root users:
09-19-2017 09:31 AM
09-19-2017 10:10 AM
Hi,
I got a password for admin and looks like the password works fine but now we have another issue, absolutely same issue as described here
I guess this is known bug and we need to install patch update. Can you please point me to the patch? thanks.
09-21-2017 11:13 AM
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