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Replies

Cant Uploading or connect with ssh

lfigueredo
Level 1
Level 1

Hi Team

I cant upload data and cant login with SSH:

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2020.01.24 15:50:49 =~=~=~=~=~=~=~=~=~=~=~=
admin
****************************************************************************************************
----------------------------------------------------------------------------------------------------

CSP Collector

Please use below url to access CSP Collector appliance GUI
IPv4 URL : https://10.48.12.28:8001

----------------------------------------------------------------------------------------------------
****************************************************************************************************
Using keyboard-interactive authentication.
Password:

Last login: Fri Jan 24 15:49:14 2020 from 10.255.254.8
#########################################################################
# This system is hardened and for the use of authorized users only. #
# Individuals using this computer system without authority, or in #
# excess of their authority, are subject to having all of their #
# activities on this system monitored and recorded by system #
# personnel. #
# #
# In the course of monitoring individuals improperly using this #
# system, or in the course of system maintenance, the activities #
# of authorized users may also be monitored. #
# #
# Anyone using this system expressly consents to such monitoring #
# and is advised that if such monitoring reveals possible #
# evidence of criminal activity, system personnel may provide the #
# evidence of such monitoring to law enforcement officials. #
#########################################################################

*****PID file exists. But Adminshell service is not completely up.*****
*****If adminshell is restarted manually, please wait for 15-20 mins .*****

*****If adminshell is not restarted manually Please check nohup.out log at /opt/cisco/ss/adminshell/logs for any errors .*****
*****Try restarting adminshell once using 'service adminshell restart' command .*****

 

 

How fix it?

 

Thank you

3 Replies 3

Supriya Patel
Cisco Employee
Cisco Employee

Hi,

 

Do you have access to collector via CLI user 'collectorlogin' and 'root'? Or do you have direct console access to collector?

 

 

Thanks,

Supriya

Hi
I can access via console but not created the pass for this users yet :(

Hi,

 

What do you see when you login to console using user 'admin'?

Please share your VM setup configuration via private message?

 

Thanks,
Supriya