Hi there, I'm trying to become CBRAdmin of my customer's portal with a contract service level "ECMU SWSS" but he is not able to select my user checkbox, appears the message: "If the checkbox for the role is not selectable, it is because the user is ...
Forum Posts
Resolved! CBRAdmin not access SNTC Portal
Hi TeamI have been access to CBRAdmin for customer Portobello SA but not accessing SNTC Portal.Can you help me?
Error cisco collector show me the message: Failed to download Registration file from Cisco Beckend I put the cisco collector error file attached.
Hi Team, We have user called '' Marcelo Silveira ' who not belongs to customer and their user was already removed from CSAM Toolbut their name is still appearing on the SNTC Portal , as you can see on the image 1 & 2 attached, the customer only has ...
Hello, I was scheduling report on SNTC portal, but email notification only sends to my associated email. I'm trying to have my team members to receive report notification email at a time. As far as I know, notification only sends to person with speci...
Hello! I am currently trying to get access to customer data. As I already got access to the portal i don't have customers to view information. When trying to get access through the "My customer access" in the right bottom of the page, it seem that I ...
Hi TeamI cant upload data and cant login with SSH:=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2020.01.24 15:50:49 =~=~=~=~=~=~=~=~=~=~=~=admin****************************************************************************************************------------------...
Hi Team, I have access to SNTC with my login ( sntc@atelecom) and we can see uploads made from CSPCBut when my customer logon to SNTC Portal , they can´t see this upload made, last upload done appears as 28 septembreNote that I generate certificate f...
Resolved! CSPC Collector - Hyper-V Support
Hi, Cisco CSPC Collector is supported on Hyper-V? Thanks in advance. Luciano.
Dear Team, Hope this email will find you Well. one of our client purchased IP phone Model # SPA 301-G1, they required below Deceleration and certificates to get approval from their Telecommunication authority to register their product. Deleration ...
Resolved! Problem CSAM Acces
Hi team, My customer is not able to access the CSAM tool. When click on the "Review Legal Agreement" nothing happen, the screen still the same, we already tried three differents browsers and nothing change. Also, when the customer try to enter the SN...
Hi can anyone identify what this IP source 72.163.7.115 is that I am seeing inbound on my firewall and hence being denied. The destination IP is the outside global address of my collector. Source port is 8443 whilst destination is random high ports. ...
Hello TeamEither me and the final customer are with problem to generate new CSP-C entitlement Can you help me?
Is there any API to get the PSIRTs report from SNTC ? I sntc portal I can see PSIRTs report , where each vulnerability is listed and how many devices falls under it,I tried to search the api that pulls these report but no success.
Resolved! CBRAdmin doubt
Hi there, My customer already has SNTC portal active, is it possible to become CBRAdmin having only a contract service level ECMU-SWSS? Regards
