can someone please help me with the CSPC cli login issues I'm having? - admin login to Gui works- root and collectorlogin were never set as far as I know.- admin login to cli is locked due to failed logins - (waiting 30 min did not fix this, we also ...
Forum Posts
Resolved! Inventory Operation Failed
Hello,the inventory Operation is failing when we do a Run Collection profile. Could you please provide support?Regards,
Hello,I'm having trouble accessing Cisco Services Connection. Can you help me?I made the SNTC registration by entering the contract number and s/n of the product as requested. I had the return of successfully registered but SNTC is not available.Than...
i get a inventory report twice a week form the portal and the reports don't include serial numbers. Our third party smartnet inventory provider get the same report and they're saying the same thing.
Good morning team, I have the following case of the account unicomer , customer have problems with licences every time we are going to update the collector however the customer told us that the licences is update , how we can proceed to solve the c...
I've already received emails saying I'm registered (over 24 hours ago) but when I click to log into the SNTC portal I keep getting redirected to the registration page. Then, if I click on Register again, I see this page momentarily:And then I'm redir...
Hello,When we do a successful upload via the Collector as attached print screen, we are NOT able to see the serial numbers on the SNTC portal but if we do a manual upload, the serial number will appear on the sntc portal.
Hello,we are having an issue when registering the cbr admin in CSAM. The message is the Selected User have not successfully nominated.
Hello,When our partner is doing the registration in CSAM under External Roles to Users and administrators, the company is not reflecting the same as the email of the partner. Could you please validate?
Hello,I'm having trouble accessing Cisco Services Connection. Can you help me?I made the SNTC registration by entering the contract number and s/n of the product as requested. I had the return of successfully registered but SNTC is not available.Than...
Hi.I have a problem with logging in / enabling SSO ID on the CSPC.We have tried different SSO ID's and also tried to reload the CSPC but keep getting this error:
Hello team,I have a problem with a customer, when performing a network discovery it completes ok and shows the device message already managed. But after uploading, to the Smartnet portal and checking the report, note that the network range we entered...
Good Morning, My customer is trying to access services.cisco.com portal, but when logging into the portal, it redirects his to another portal to register. He can never get pass the register. Grateful for any help.Achiles.
Hi, I expected to see the resources required for each of the OVA sizes (Sm, Med, Lg) provided in the release notes, but have not been able to track them down. Can the team please verify if the following info is accurate, and that the only differe...
Resolved! CSPC Certificate replacement
Hi Community, I am trying to replace the existing SE certificate with a SNTC certificate in my Collector. I could not use the "Replace" option, so I added the SNTC Certificate and then Deleted the SE Certificated. The only certificate now is the SNTC...
