12-19-2019 11:44 AM
Hi Team,
I have access to SNTC with my login ( sntc@atelecom) and we can see uploads made from CSPC
But when my customer logon to SNTC Portal , they can´t see this upload made, last upload done appears as 28 septembre
Note that I generate certificate from my login of SNTC and applied on the CSPC
My question is that because I generated the certificate from my login (sntc@atelecom), it´s the reason that my customer can't see the uploads made from CSPC ?
or if is there a sync to be done ?
or need I generate the certificate from my customer´s login to the same can see uploads made from CSPC ?
Solved! Go to Solution.
01-15-2020 10:45 AM
01-15-2020 05:48 AM
Hi Team,
Any updates ?
01-15-2020 06:10 AM
01-15-2020 10:35 AM
Hi Jarrett,
Just to clarify, Must I generate a certificate from SNTC account login of my Customer , then apply it on the CSPC of the customer?
Note that I already have a certificate applied on the CSPC of the customer , this certificate I generated it from my login on the SNTC portal
01-15-2020 10:45 AM
01-24-2020 11:12 AM
My Customer can view the uploads done from their CSPC Now
Solution: Generate a certificate from their SNTC Login and applied it on their CSPC
Thanks for support
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