01-24-2020 10:17 AM - edited 01-24-2020 10:18 AM
Hi Team
I cant upload data and cant login with SSH:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2020.01.24 15:50:49 =~=~=~=~=~=~=~=~=~=~=~=
admin
****************************************************************************************************
----------------------------------------------------------------------------------------------------
CSP Collector
Please use below url to access CSP Collector appliance GUI
IPv4 URL : https://10.48.12.28:8001
----------------------------------------------------------------------------------------------------
****************************************************************************************************
Using keyboard-interactive authentication.
Password:
Last login: Fri Jan 24 15:49:14 2020 from 10.255.254.8
#########################################################################
# This system is hardened and for the use of authorized users only. #
# Individuals using this computer system without authority, or in #
# excess of their authority, are subject to having all of their #
# activities on this system monitored and recorded by system #
# personnel. #
# #
# In the course of monitoring individuals improperly using this #
# system, or in the course of system maintenance, the activities #
# of authorized users may also be monitored. #
# #
# Anyone using this system expressly consents to such monitoring #
# and is advised that if such monitoring reveals possible #
# evidence of criminal activity, system personnel may provide the #
# evidence of such monitoring to law enforcement officials. #
#########################################################################
*****PID file exists. But Adminshell service is not completely up.*****
*****If adminshell is restarted manually, please wait for 15-20 mins .*****
*****If adminshell is not restarted manually Please check nohup.out log at /opt/cisco/ss/adminshell/logs for any errors .*****
*****Try restarting adminshell once using 'service adminshell restart' command .*****
How fix it?
Thank you
01-24-2020 11:45 AM
Hi,
Do you have access to collector via CLI user 'collectorlogin' and 'root'? Or do you have direct console access to collector?
Thanks,
Supriya
01-24-2020 12:05 PM
01-24-2020 12:44 PM
Hi,
What do you see when you login to console using user 'admin'?
Please share your VM setup configuration via private message?
Thanks,
Supriya
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