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CBRAdmin access issue

alan.pimentel
Level 1
Level 1

Hi there,

 

My customer assigned my company as their CBRAdmin 96 hours ago and I still not able to access customer's SNTC portal with the CBRAdmin User.

 

Can you help me, please?

 

Best Regards

1 Accepted Solution

Accepted Solutions

Hey,

 

The user have now access. Can you please verify?

 

Regards,

Shivam Pandey

 

 

View solution in original post

3 Replies 3

shipand2
Cisco Employee
Cisco Employee

Hey,

 

I hope you are doing well!

 

I will be assisting you can you please PM me the following details:

 

The end customer company name:

party id:

contract number;

 

Partner company name:

party id:

contract number:

CCO ID:

 

Regrads,

Shivam pandey

 

Hey,

 

The user have now access. Can you please verify?

 

Regards,

Shivam Pandey

 

 

Hi Shivam,

 

Now it's everything ok. I'm able to access customer's SNTC portal.

 

Thank you so much!