CBRAdmin access issue

[alan.pimentel]

Hi there,

My customer assigned my company as their CBRAdmin 96 hours ago and I still not able to access customer's SNTC portal with the CBRAdmin User.

Can you help me, please?

Best Regards

[shipand2]

Hey,

I hope you are doing well!

I will be assisting you can you please PM me the following details:

The end customer company name:

party id:

contract number;

Partner company name:

party id:

contract number:

CCO ID:

Regrads,

Shivam pandey

[shipand2 · Accepted solution]

Hey,

The user have now access. Can you please verify?

Regards,

Shivam Pandey

[alan.pimentel]

Hi Shivam,

Now it's everything ok. I'm able to access customer's SNTC portal.

Thank you so much!