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Change Collector Registration

RonF
Level 1
Level 1

I registered my newly created CSPC collector by logging into the services portal using one of our company's CCO IDs.  I have now found out that due to some confusion when our company split off from a different one that the CCO ID I was asked (internally) to use was associated with our old company (and thus the wrong set of Cisco service contracts) instead of with our new one.  How do I remove the old certificate from my collector and install the new certificate I will get when I log into the portal using a CCO ID that *is* associated with our current company and set of contracts?  I have already logged into the portal with the old CCO ID and disassociated the collector from it.

1 Accepted Solution

Accepted Solutions

Supriya Patel
Cisco Employee
Cisco Employee

Hi user,

 

How to remove certificate from collector:

-> login to collector GUI

->Click on 'help' tab an d select view and manage registration

->Click on registration certificate properties

-> delete from there.

 

How to generate certificate: Steps is given in below link.

https://www.cisco.com/c/en/us/support/cloud-systems-management/common-services-platform-collector-cspc/products-technical-reference-list.html

 

Please do let me know if you have any question.

 

Thanks,

Supriya

View solution in original post

1 Reply 1

Supriya Patel
Cisco Employee
Cisco Employee

Hi user,

 

How to remove certificate from collector:

-> login to collector GUI

->Click on 'help' tab an d select view and manage registration

->Click on registration certificate properties

-> delete from there.

 

How to generate certificate: Steps is given in below link.

https://www.cisco.com/c/en/us/support/cloud-systems-management/common-services-platform-collector-cspc/products-technical-reference-list.html

 

Please do let me know if you have any question.

 

Thanks,

Supriya