04-10-2018 09:25 AM - edited 03-12-2019 07:44 AM
I registered my newly created CSPC collector by logging into the services portal using one of our company's CCO IDs. I have now found out that due to some confusion when our company split off from a different one that the CCO ID I was asked (internally) to use was associated with our old company (and thus the wrong set of Cisco service contracts) instead of with our new one. How do I remove the old certificate from my collector and install the new certificate I will get when I log into the portal using a CCO ID that *is* associated with our current company and set of contracts? I have already logged into the portal with the old CCO ID and disassociated the collector from it.
Solved! Go to Solution.
04-10-2018 03:03 PM
Hi user,
How to remove certificate from collector:
-> login to collector GUI
->Click on 'help' tab an d select view and manage registration
->Click on registration certificate properties
-> delete from there.
How to generate certificate: Steps is given in below link.
Please do let me know if you have any question.
Thanks,
Supriya
04-10-2018 03:03 PM
Hi user,
How to remove certificate from collector:
-> login to collector GUI
->Click on 'help' tab an d select view and manage registration
->Click on registration certificate properties
-> delete from there.
How to generate certificate: Steps is given in below link.
Please do let me know if you have any question.
Thanks,
Supriya
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