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07-06-2020 09:14 PM
Hi ,
i would like to try to understand cisco warranty,smartnet and control license.please hlep me to explain. or please help me the reference link.
- ASA control license (PAK) can apply to any same model ASA device ,correct ? let say we bought ASA 5516 and control license .Cisco deliver one box ASA and control license.But i will use this control license (PAK) for other ASA device ,it can be ?
- if we brought the control license for 1 years and ASA device before the project,when control license count date will start ?
- let me know what is built in hardware warranty for cisco device ? it is yearly or lifetime ? how to extend the warranty.
- if our smart net is expired and we renew 1 year smartnet after 3 month later,we will get 9 month only or 12 month ?
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07-13-2020 08:59 PM
This community is for assisting with the Smart Net Total Care (SNTC) portal and Common Services Platform Collector (CSPC) associated with the SNTC service.
Please direct your warranty/contract/coverage questions here, https://customerservice.cloudapps.cisco.com/
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07-13-2020 07:39 PM
hi,
nobody can help ?
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07-13-2020 08:59 PM
This community is for assisting with the Smart Net Total Care (SNTC) portal and Common Services Platform Collector (CSPC) associated with the SNTC service.
Please direct your warranty/contract/coverage questions here, https://customerservice.cloudapps.cisco.com/
