Cisco CSPC Collector not uploading data.

[rloyola22]

Cisco Portal page aka https://services.cisco.com/ is showing blank page not allowing us to run any kind of reports. The blank page is showing on 3 browsers, chrome, firefox and IE.

This is what we are seeing:

[jboyanob]

Hello @rloyola22 

Thank you for contacting Cisco.

Can you please provide the following information?

- Company name.
- Company address.
- CCOID.
- Email.
- Company CR Party ID:

Please send the requested information in a private message.

Kindest regards,

[jboyanob]

Hello, @rloyola22 

I hope you are doing great.

Based on the screenshot, that user should have no issues on access. I checked and it shows me that the access is fine.

Please try:

- Clear cookies and cache.

- Test with Private mode.

- Let me know if it works.

Kindest regards,

[rloyola22]

Hello @jboyanob 
Thanks for picking up this one. It is a strange issue as firefox is saying my user does not have enough access level..
I've sent out a private message to you.

Thank you and best regards,

Renato

[millerlw]

Just out of curiosity, did you create/schedule a Data Collection Profile?  I believe that is what allows the CSPC to upload to the portal.  It's under Settings/Manage Data Collection Profiles