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Cisco SmartNet

Hardi Ahmed
Level 7
Level 7

Hi Experts,

I have one 2921/K9 ISR  router and 2x 2960 SWs, my question is;

1- can I buy Smart Net directly from cisco without going back to the partners?

2- For supporting the customer Cisco is only offering SNT or Cisco has different type of service support?

appreciate your advice!