Solved: Collector deactivation failed. Please try again

jalmonte0331 · ‎08-04-2020

Hello,

I have 3 collectors listed under All Collectors and when I try to delete the 2 collectors I am not using I get collector deactivation failed. Does anyone know how can I resolved this issue ?

** removed screenshot for privacy reason***

Jarrett Pomeroy · ‎08-04-2020

Unfortunately the ability to remove the certificate from this window does not work at this time due to a bug. Leaving the collector at this page will not impact SNTC reports or services.
You can track the resolution of the bug within BST Tool here -> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvu98573
Thank you,
Jarrett

View solution in original post

Jarrett Pomeroy · ‎08-04-2020

Unfortunately the ability to remove the certificate from this window does not work at this time due to a bug. Leaving the collector at this page will not impact SNTC reports or services.
You can track the resolution of the bug within BST Tool here -> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvu98573
Thank you,
Jarrett

jalmonte0331 · ‎08-04-2020

Thank you for letting me know. I'll keep track of the bug.