Collector Update still IN PROGRESS

[fredhunter]

Smart Net Total Care Portal. I notice the following Collector upload Collection Name: transport_20190808T065732475-0700_9999003722138_CSP0009041602_CSPC has Status IN PROGRESS since August 9th 2019. Do you have any idea how this can be repaired or canceled?
fred

[Walter Thompson]

Hi,

Currently, there is a huge (600+) backlog which is causing long delays for inventory processing at Cisco backend. 

As a result, you will not be able to see the latest upload. The portal is processing the uploads as quickly as possible. Engineering teams are monitoring the issue. 

Br,

Walt

[tnewell]

You may want subscribe to notifications of the SNTC reporting portal issues.  This way you'll be proactively notified.  Otherwise, you can always check when you suspect a problem. 

https://ciscossoprod.service-now.com/status?offer=SNTC