Smart Net Total Care Portal and Collector Discussions

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Resolved! FALLOUT REASON: Input Processor:MAC convertion not found

Hi,   Customer´s inventory show a series of devices that appears as Serial Number Not recognized.   Between the devices are IP Phones models: 7841, 7861, 8845 and some FANs too.   For IP Phones I have FALLOUT REASON: Input Processor:MAC convertion no...