11-04-2020 01:15 PM
Hi,
Does CON-SSNT Solution Support include access to TAC, HW RMA, and software/security updates.
Regards
11-04-2020 01:42 PM
It has features of
extended agreement
replacement ( RMA)
8x5 -
response time -NBD
more information can be found here :
https://www.cisco.com/c/m/en_us/customer-experience/support/solution-support.html#~resources
BB
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