CSAPI customer-details endpoint returns API_INTERNAL_004

[nauto]

I have successfully added the csapi-customer-1.0 API access via the API dashboard and can generate tokens. I know these tokens are valid, they work with all my other API requests. However, when I make CSAPI requests I get unexpected results. Any ideas what could be causing this? I don't think I'm making any errors with the request itself because I'm not having any problems with the Support EoX endpoints using the same token.

https://apix.cisco.com/cs/api/v1/customer-info/customer-details/ 

{

    "status": 400,

    "message": "System Error",

    "reason": {

        "errorCode": "API_INTERNAL_004",

        "errorInfo": "System is temporarily unable to process your request. Please try again later."

    }

}

[enrirami]

Hello,

Thank you for contacting Cisco.

I see you are facing this error "System is temporarily unable to process your request. Please try again later." but only when try to get information from csapi-customer-1.0 (Customer Info), but when you get information from Support EoX it works fine.

I would like to have more details regarding this query, can you please provide the following information?

CCOID:
Company Name:
Company Address:

You can send me the information via private message and I can check on our end.

Kind Regards,

Enrique Ramirez

[GCCL2NetworkSecurity]

CCO ID : ITSS.L2.Network-Security@internationalsos.com

Company: IinternationSOS

Addgress : singapore.