Hi there. I have a customer that has issues to access on the SNTC Portal and the CSPC Wizard. Could you help me? Kind regards, Josué GS
Forum Posts
Hello, I am trying to get EoX dates for particular NX-OS versions via the EoX API. I query this API endpoint: https://api.cisco.com/supporttools/eox/rest/5/EOXBySWReleaseString/1/{input1}as input parameter I tested with few NX-OS version, for example...
I have successfully added the csapi-customer-1.0 API access via the API dashboard and can generate tokens. I know these tokens are valid, they work with all my other API requests. However, when I make CSAPI requests I get unexpected results. Any idea...
Hi,We're not getting any graph in the CSPC portal under View Managed Devices. Tried different graphic options but no output showing.We're using CSPC 2.10.0.1. Please help.Thanks in advance.
Hi there. I have a customer that has issues to download the certificate from the SNTC for the CSPC Wizard. Could you help me? Kind regards, Josué GS
Hello! Customer is trying to update our account in the “Services Access Management” page from CBRuser to CBRadmin, but fails. Even tried to delete the account to try to re-add it with CBRadmin permission but getting error “Access grant/revoke operat...
Our SNTC Portal keeps crashing and saying its a "Temporary Issue, Support has been notified". It happens every day for most of the day and makes the portal unuseable. What is the issue please?
Cisco Portal page aka https://services.cisco.com/ is showing blank page not allowing us to run any kind of reports. The blank page is showing on 3 browsers, chrome, firefox and IE. This is what we are seeing:
Will CSPC update device properties, e.g. host name, OS version, or model, dynamically or would the managed device need to be removed and re-added?
Moving the content from one Office 365 account to another becomes a daunting task, if you don't have a perfect knowledge & reliable solution. Plus, before proceeding with the transition you have to be aware of the prerequisites of the migration opera...
Sirs,I was able to view some information on the portal, but I'm getting the error Entitlement file generation failed. Please try again. If the issue per: Could you help me identify what it would be, and what can I do to resolve it?
I am no longer using SNTC/CSPC. I have turned off the CSPC but I also want to delete existing data in SNTC. How can I do that?
Hi there, My customer is trying to create CSPC VM (with ISO) on a Hyper-V on his laptop but the deployment is getting stucked as the image down below: How can we proceed to fix this? Regards
Resolved! Entitlement file generation failed
Created new collector due to EODS message, so running collector v2.11Trying to create entitlement file and receive the followingCleared cookies, history etc.. not much information regarding rectification in other posts, please advise.
Cisco emailed me a confirmation that I am a Customer Administrator on SNTC portal. When I login, I see a blank page. Please assist. Thank you.
