CSPC 2.10 | CLI account expired

[matthew.tedesco]

I have a CSP collector on ver 2.10 without access to the CLI.

Logging on the terminal, shows "Your account has expired; please contact your system administrator" message.

Kindly let me know how I can I reset my CLI account.

[balaji.bandi · Accepted solution]

check below thread to help you :

https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/account-expiry-of-local-admin-account-in-cspc-2-10/td-p/4640472

https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/cisco-cspc-2-10-0-admin-user-expiration/td-p/4651080

[matthew.tedesco]

Thanks sorted.

[balaji.bandi · Accepted solution]

glad it helped to resolve the issue, can we mark as resolved if no further assistance required.