CSPC 2.7 login page dont appears

[willyskate]

Hi, 

We have a 2.7.3 cspc, i try to discovery along network, 10.0.0.0/8, the web access to cspc is block, dont show any login page with any browser, internet explorer, mozzila, chrome, i can review the job process by CLI? or i can any to log again by GUI, please, thanks for your help.

Add the files.

Regards.

[Jarrett Pomeroy]

Hello willyskate, 

Can you please let me know if this is an upgraded CSPC to 2.7.3 or a new 2.7.3 deployment?  Due to the large IP range scan, the CSPC may be taking a long time to load.  You can restart the CSPC application to stop the discovery and hopefully regain access to the CSPC again.  From the cli the command is "collector restart".

Thank you,

Jarrett 

[willyskate]

Hi Jarret, 

The VM is a new deployment with the version 2.7.3, i dont wanna restart the CSPC, i need review the discovery job process, i can do that by CLI?

thanks for your help.

Regards.

[Jarrett Pomeroy]

Hello willyskate,

Unfortunately there is not a way to monitor the job from CLI.  I believe due to the large size of the discovery job the CSPC may be hung and will need to be restarted.  Could you please see if this helps to regain access to the GUI?

Thank you,

Jarrett

[willyskate]

Hi Jarret, 

if turn off and turn on the VM of the Collector, i will lose the data if i collect to this momment? i need scan a big network 10.0.0.0/8, can you suggest me any advice from discovery this IP segment.

thanks for your response.

regards.

[Jarrett Pomeroy · Accepted solution]

Hello willyskate,
For range based discoveries, it's recommenced to use Class C ranges. This will help with the overall discovery times. However, you can also modify the discovery settings to try and do larger ranges by going into advanced discovery options and reduce (SNMP Timeouts/SNMP Retrys) and enable ICMP. Another alternative to large discovery ranges, it to use a set of core seed devices and the protocol based discovery tool (CDP/OSPF/etc).

Settings -> Discovery Settings -> Ping ICMP Before Discovery

Thank you,
Jarrett

[willyskate]

Hi JArret,

Thanks for your help, thats work.

Regards.