CSPC 2.7 Reports - Macro

[lliureferre]

Hello,

I am generating Inventory and Alarms reports from a CSPC 2.7 with Smart Net Total Care portal v3.10, and I am having problems at using the "Template Smart Services Portal  Dashboard 3-6_v2.xlsm" macro to generate graphs with the data of the reports. The macro seems to work but the data in the dynamic tables generated is either wrong or empty.

Does anyone have had the same problem? Do you know if there is a newer version of this macro?

Thanks in advance.

Regards,

[DeannaDavenport · Accepted solution]

I had this same issue.  If you remove the MAC address column and load your reports it will work.

[lliureferre]

It worked!!

Thanks a lot.

[hutay]

Hi, where to download this macro?

[Jarrett Pomeroy]

Hello Hutay,

You can reference these links:

• SNTC 3.x Offline Macro Report (DOC)
• SNTC 3.x Offline Macro Instructions (PDF)

Thank you,

Jarrett

[ana.aionesei@scc.com]

Hi Jarrett,

Is there any way to get the latest version of the macro template, please.

Many thanks in advance.

[Jarrett Pomeroy]

Hi There,
The latest macro report can be found here -> https://www.cisco.com/c/en/us/support/services/sntc-portal/index.html
Thanks!
Jarrett

[ana.aionesei@scc.com]

Many thanks, Jarrett!