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CSPC 2.8.1.5 uploads SUCCESSFUL but not appearing on the Smartnet Total Care portal

mkihumba1
Level 1
Level 1

‎08-09-2019 09:37 AM

Hello Community,

I have managed to download, install and register the CSPC 2.8 , also upgraded to  2.8.1.5.

The problem noted is;  on the CSPC GUI side , "Export and Upload" task/jobs are complete, no errors, shows uploads SUCCESSFUL but nothing is  appearing on the SNTC portal. see attached pics, Any help will be much appreciated

Screenshot 2019-08-09 at 13.57.48.pngScreenshot 2019-08-09 at 19.30.21.png

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Walter Thompson
Cisco Employee
Cisco Employee

‎08-09-2019 10:44 AM

Hi,

 

There is a current delay with processing uploads at the backend. 

 

Please check again after 24/48hrs.

 

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