CSPC automatically shutdown, now won't boot

Wrecktangle · ‎03-03-2022

I noticed within vCenter that my CSPC server was shutdown. It seemed to have shut itself down. When attempting to boot I get the error:

"Starting Power-off"

"systemd-shutdown[3123]: Failed to remount '/' read-only: Device or resource busy"

This now happens every time I attempt to power up the VM. The only change that has occurred on the VM recently was generating a new CSPC entitlement via the GUI.

What can be done to resolve?

WT

neharani · ‎03-04-2022

Hi,

I hope you are doing good,

I am in charge of this post, I will do further troubleshooting on this issue.

Please confirm your availability for a WebEx session to check this.

Regards,

Neha Rani

Wrecktangle · ‎03-05-2022

Hi Neha,

I PM'ed you regarding my availability.

Regards,

WT

neharani · ‎03-07-2022

Thanks for sharing the availability, I will check and get back to you.

Regards,

Neha

neharani · ‎03-09-2022

Hi,

I hope you are doing good!

As checked with the customer on the Webex session, the customer has deployed CSPC OVA for resources "Vcore: 2 RAM: 2 HDD: 40" and the recommended VM specifications for small deployments for 2.10 OVA for SNTC/PSS Customer is vCore count 4 RAM 4 HDD 250. so asked the customer to change to the required one and he changed as suggested. After that got confirmation that he was able to run a collection and upload as well and restored the config.

Please do let me know If any further assistance is required.

Thank You!

Neha rani